Home » Shipping Information
Mother's Day Gifts Shop Now  |  Free Shipping Over $79.00!  See Details    |  Daily Deal Save 60%  Buy Now

Shipping Information

Shipping Rates
Shipping Times Map
Holiday Shipping
Shipping Guarantee
Availability
Standard Ground
Express Shipping
Priority Mail - for shipping to a military address
Canadian Orders
International Shipping
Perishables Shipping
Cheese Cakes and Truffle Cakes Shipping
Wine and Beer Shipping
Customer Service/Returns
Perishables Shipping in Summer
What are your perishable shipping recommendations?
Why do you only ship perishables on Monday, Tuesday, and Wednesday?
How do I track my order?
What if I have questions?
 

Shipping Rates

Shipping costs are calculated at checkout.
Please Note: orders with multiple items receive substantial volume-shipping discounts, and total shipping charges are much lower than the sum of individual items.

Shipping costs and methods for your order are calculated based on the weight and dimensions of the items in your cart, plus the delivery destination of your order. Also note that not all shipping methods are available for every order.

Alaska, Hawaii, US Territories & APO/FPO Boxes must ship Express or Overnight.

International Shipping
Due to international customs restrictions, we cannot ship international orders through the website. We also cannot ship food or alcohol to international addresses. To ship internationally, please contact customer service at (503) 273-8719 or (866) 257-0938 (8:00 a.m. – 4:30 p.m. PST, M - F), or email at CustomerService@MadeInOregon.com

Perishable Shipping During Warm Weather
To ensure quality and freshness, perishable products such as meat, cheese and chocolate must ship either Express or Overnight during warm weather months. If shipping perishables to either Oregon or Washington, ground shipping is available as transit time is only one (1) day.  

Alcohol Shipping
All orders containing alcohol require delivery driver to obtain an adult signature (21 years or older) to allow delivery. Packages cannot be left at the door. A $3 signature fee is calculated into the shipping cost of every order that contains alcohol. There is also a $0.05 fee per bottle.

Shipping Day
Shipping days start once your order has been processed and sent from our warehouse. If your order is received after 11:00 a.m. PST, it will ship the next day. Ground Shipping orders typically arrive in 5-10 business days. Express Shipping orders typically arrive in 3-5 business days, but may take longer during weekends or holidays. Shipping times shown in both the shipping estimator and checkout process are estimates, and not guaranteed.

 
Back to Top  
   

Holiday Shipping

Made In Oregon makes every effort to deliver your holiday orders on time and accurately. If you have any concerns about the delivery of your package, please contact us. For products directly shipped by the vendor, please note that the cut off dates will be two days earlier than the normal cut off dates below.
 
 
Back to Top  

 
Back to Top  

Shipping Guarantee

Made in Oregon guarantees your package will arrive in perfect condition to the address stated on your order, if shipped according to Made in Oregon's shipping directives (see Perishables notice below). This excludes orders for which we are given incorrect or incomplete addresses. Shipping time does not include the day the order was placed, or weekends and holidays.
 
 
Back to Top  

Availability

All orders are subject to availability. We make every effort to keep our online inventory up to date, however, if an item you ordered is out of stock, we will notify you prior to shipping your order. In select cases, Made in Oregon reserves the right to make substitutions with products of equal or greater value in order to meet your ship date requirements. When your website order is placed, it is automatically processed so that our system can ship your order out as soon as possible; therefore a change of ship date may not be possible. To place an order and request a future delivery date, please contact our sales department at (503) 273-8719 or (866) 257-0938.
 
 
Back to Top  

Standard Ground Shipping

Most packages will arrive in 5-10 business days in the continental United States. Shipping time starts once your order has been processed and does not include weekends or holidays. This shipping method is not available for every destination. Shipping time is not guaranteed during the Holiday season (Dec. 12 to Dec. 26). Please read about Holiday shipping section in this page. UPS delivers ground orders Tuesday through Saturday.
  • Ground Shipping is not available to Alaska, Hawaii, US Territories or other countries.
  • Ground Shipping is not available for military addresses (APO and FPO).


 
Back to Top  

Express Shipping

Express shipments will arrive within 2 to 3 business days. Shipping time starts once your order has been processed and does not include weekends or holidays.Shipping time is not guaranteed during the Holiday season (Dec. 12 to Dec. 26). Please read about Holiday shipping section in this page. Federal Express delivers express orders Monday through Friday.

  • Express Shipping is available to US states including Alaska and Hawaii.
 
Back to Top  

Priority Mail - for shipping to a military address

If you are shipping to a  military address (APO or FPO), we must ship your order using the US Postal Service. Please note that we cannot ship alcohol products to military addresses. Priority Mail packages are normally delivered within 3 to 5 days. However, please allow up to 2 weeks for delivery.
 
 
Back to Top  

International Shipping

Made in Oregon is happy to ship your international packages. Import regulations may apply to your destination country, so please call us regarding International Shipments at 503-273-8719 or 1-866-257-0938 as each case is handled individually. We are unable to ship any food or alcohol products internationally. Made in Oregon is not responsible for any additional customs or import fees associated with your order. If you are concerned about such fees, please contact your local customs office.
Please verify your shipping address. Once your package has left the USA we have no control over delivery. Made in Oregon is not responsible for packages lost, stolen or held in customs.
 
 
Back to Top  

Perishables Shipping

We always require Overnight Shipping for delivery of perishables to warm weather regions (temperature over 70oF) to ensure freshness.


Please click here to find the Summer Shipping Charges for Perishables Delivery.

To ensure quality, we ship perishables on Monday, Tuesday and Wednesday only. Orders received after 11:00 noon PST on Wednesday will not be shipped until the following Monday. Please read more about Perishables Delivery in Summer at the bottom of this page.
 
 
Back to Top  

Wine & Beer

Made In Oregon can ship online orders of wine and beer to the following states (blue on our wine shipping map): Alaska, California, Idaho, Missouri, New Mexico, Oregon, and Washington D.C. Alcohol cannot be shipped via the United States Postal Service Priority Mail.

Montinore Estate wine and wine gift baskets can be shipped to the following states (green on our wine shipping map): Alaska, Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Virginia, Washington and Washington D.C. Alcohol cannot be shipped via the United States Postal Service Priority Mail.

A signature from an adult over 21 years of age is required to receive shipments containing alcohol. Three delivery attempts will be made. An additional $3 handling fee is required on orders containing alcohol. Signature fee is added to shipping during Checkout. Wine vintages may change based on availability. 

Wine and beer may freeze during ground transportation to the midwest and northeast states if the temperature is below 25oF. Made In Oregon may not be able to ship alcohol to these states via standard ground service during November to February. We will contact customer for express shipping upgrade when necessary.
 
 
Back to Top  

Returns/Exchanges

Made In Oregon will accept returns of your non-edible products within 30 days of purchase. Please contact us to arrange your prompt return to our warehouse address:
MADE IN OREGON
13625 NE Jarrett St
Portland, OR 97230

  • Food and drink items cannot be returned.
  • We accept returns and exchanges within thirty (30) days of receipt of your shipment.
  • During holidays, returns are accepted within fourteen (14) days after the holiday date.
  • Returned products must be in new, unused condition and with original packaging.
  • You are responsible for paying shipping costs associated with returning your item(s) to us.
  • We do not charge restocking fees.
Please contact us if you have any questions or concerns: 866-257-0938 or customerservice@madeinoregon.com

 
Back to Top

Perishables Shipping in Summer ( May 15 to Oct 15)

Between May 15 to Oct. 15, all perishable products will automatically ship with Overnight delivery. To ensure freshness these items must be shipped with Overnight delivery.
Orders containing perishables received after Wednesday @ 11:00 am PT will be shipped the following Monday.
Perishable products include chocolate, cheeses, meats and gift packs containing any of these items.
Here are answers to common questions:
 
Back to Top

What are your perishable shipping recommendations?

If you send perishables to a warm climate region (temperature over 70oF), Overnight Shipping is required.
 
Back to Top  

Why do you only ship perishables on Monday, Tuesday and Wednesday only?

To prevent orders with perishables from sitting at the shipping carrier's hubs over the weekend, we limit our actual shipping days to Monday, Tuesday and Wednesday (May 15th to October 15th) for orders containing perishable items.
 
Back to Top

How do I track my order?

When your order ships, you will be sent a shipment notification email. That email will contain a tracking number for your order. You can either click on the tracking number link to be taken directly to the FedEx website to track your order, or you can copy the tracking number and go directly to the FedEx website at www.fedex.com and enter the tracking number there to track your package.

Back to Top

What if I have questions?

Our customer service team is happy to answer your questions and help you with your order. Contact us at customerservice@madeinoregon.com or (503) 273-8719 or (866) 257-0938.
Back to Top